Privacy Policy
Last updated: May 30, 2026
This policy explains what data PipTrade collects, why we collect it, and your rights over it.
1. Data we collect
Account details (name, email, phone), transaction history, device and IP information, and any communication you send us.
2. Why we collect it
To operate your account, process deposits and withdrawals, prevent fraud, comply with anti-money-laundering laws, and improve the platform.
3. Sharing
We share data with payment providers (M-Pesa, blockchain networks) and law enforcement when legally required. We do not sell your personal data.
4. Storage & security
Data is stored on encrypted servers with strict access controls.
5. Retention
We retain account and transaction data for at least 7 years to meet financial-regulation requirements, even after account closure.
6. Your rights
You may request a copy of your data, correct inaccuracies, or request deletion (subject to legal retention obligations). Email privacy@piptrade.com.
7. Cookies
We use essential cookies for authentication and analytics cookies to improve the product. No third-party advertising cookies.
8. Changes
We will notify you of material changes by email or in-app notice.